Automatic Heat Company is a name that has been
known for quality and customer service for more than 55 years.
Established in 1947, we have the same name and are at the same
location. We have been doing heating and cooling longer than anyone
else in Lane County.
Over
the years, we have learned some valuable lessons about the Heating
and Air Conditioning business.
- Strong,
mutually beneficial relationships with our customers are our
most valuable assets.
- Making
a profit is important but secondary to turning customers into
our friends.
- Knowing
the Heating and Air Conditioning business better than anyone
else, doing exceptional work that we are proud of, and providing
awesome customer service is a challenge but can be rewarding,
fun, and fulfilling
- Being
the biggest, the least expensive or most aggressive company
keeps us from doing the first three.
What
makes Automatic Heat Company different than other Heating and
Cooling companies?
- We
sell only proven and tested high-efficiency equipment that
has a long reputation of high performance and excellent warranties.
Lennox, Coleman, Rheem, Beckett, Dunkirk, Honeywell, and White
Rogers are examples.
- We
have developed and we stand behind the best warranties in
the business: two years parts and labor on repair work and a life-time warranty on our workmanship with new equipment installations.
-
We take time to carefully design new heating and cooling systems.
Carefully designed to meet your needs and the demands of the
living space, every heating and cooling system is different
no two are ever alike. There are many, many options to consider
when designing a system that is efficient, quiet, reliable,
and provides the comfort you will live with for years and
years.
- We
do what we say we’ll do, if we make a mistake we make
it right. Every employee is expected to be honest, ethical
in their dealings with customers. That is one reason we keep
and attract good employees. People with high personal standards
and professional standards like working in an ethical environment.
- We
recognize that your home is your castle and we take extra
measures to assure that we don’t mess things up. Our
technicians ALWAYS wear booties into your home or business
and we use rugs to cover work areas. We leave our work site
clean or we have it cleaned.
- Providing
service in times of need is critical to people who have problems.
We are committed to being available to help 24 hours a day
365 days a year. We will respond to your call for service
within two hours no matter when you call. Most companies say
it; we will actually do it.
-
If we see you on the street or in the store we’ll say
“HI” and wave. None of us will ever have to look
the other way or duck around a corner. Our customers are our
friends.
Automatic
Heat Company is a company with an excellent reputation for high
quality service, workmanship, customer service, and honesty. The
employees and the management are very proud to tell you that and
we are committed to maintaining those standards. We do not offer
the lowest price, we cannot take on every job, we are not the
biggest, and we are not the fastest.
We
are simply better than most of our competitors. We have had a
long time to practice our craft.
We Are “Committed to making warm
friends.“
